Privacy Policy

AGSOS ("Advanced Global Software Solutions", "we", "us", or "our") operates the ATS - AGSOS Transport System mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information that you voluntarily provide when using the App:

• Full name
• Email address
• Phone number
• Organization or company name
• Login credentials (username and password)

1.2 Business & Operational Data

The App collects and stores business-related data necessary for transport management operations, including:

• Trip details (routes, schedules, timing records)
• Vehicle information (registration, maintenance logs)
• Driver and staff details (names, contact information, assignments)
• Fuel records and consumption data
• Inventory records
• Salary and payroll information
• Earnings and financial records

1.3 Device & Technical Information

We may automatically collect certain technical information when you use the App:

• Device type and model
• Operating system version
• Unique device identifiers
• App version
• Crash logs and performance data
• IP address

1.4 Location Data

The App may collect and process location data for trip tracking and route monitoring purposes. Location data is only collected when you actively use the relevant features and have granted location permissions. You can revoke location permissions at any time through your device settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the App's core transport management features
• To track trips, routes, and vehicle schedules
• To manage fuel records, inventory, and fleet maintenance
• To process salary, payroll, and earnings data
• To generate reports and analytics for your business
• To authenticate users and manage accounts
• To communicate with you regarding the App (updates, support, notices)
• To improve the App's performance and user experience
• To diagnose technical issues and fix bugs
• To comply with legal obligations

3. Data Storage & Security

Your data is stored securely on our servers. We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure server infrastructure
• Access controls and authentication mechanisms
• Regular security assessments

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: We may share information when you have given us explicit permission to do so.
• Service providers: We may employ third-party companies and services to facilitate our App (e.g., cloud hosting, analytics). These third parties have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court order or government agency).
• Business transfers: If AGSOS is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Third-Party Services

The App may use the following third-party services that collect information:

• Google Play Services — for app distribution and updates
• Firebase / Google Analytics — for crash reporting and app analytics

Each of these third-party service providers has their own privacy policy governing the use of your information. We encourage you to review their privacy policies:

• Google Privacy Policy
• Firebase Privacy Policy

6. Permissions

The App may request the following device permissions:

• Location (Fine/Coarse): For trip tracking and route monitoring
• Internet: For syncing data and communicating with our servers
• Network State: To detect connectivity status
• Storage (Read/Write): For saving reports, exports, and offline data
• Camera: For scanning documents or capturing vehicle/inventory images (if applicable)
• Notifications: For trip alerts, reminders, and important updates

You can manage these permissions at any time through your device's Settings. Denying certain permissions may limit specific features of the App.

7. Data Retention

We retain your personal and business data for as long as your account is active or as needed to provide you with the App's services. If you request deletion of your account, we will delete or anonymize your personal data within 30 days, unless we are legally required to retain certain information.

Business data (trip records, financial reports, etc.) may be retained for a reasonable period to comply with legal, accounting, or regulatory obligations.

8. Your Rights

You have the following rights regarding your data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You can request deletion of your personal data. We will comply within 30 days, subject to legal retention requirements.
• Data Portability: You can request an export of your data in a commonly used format.
• Withdraw Consent: You can withdraw any consent previously given at any time.
• Opt-Out: You can opt out of non-essential data collection through the App's settings.

To exercise any of these rights, please contact us using the details provided in the Contact section below.

9. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any changes.

For significant changes, we may also notify you through the App or via email.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: